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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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OMAR GADDIS

August 28, 2026

5  out of  5
rating by OMAR GADDIS
"Rebecca has done a great job handling any changes to my policy. She’s very efficient as well as all the other agents as well. The premiums are good also.

-OMAR G."
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Keygan Hamby

August 27, 2026

5  out of  5
rating by Keygan Hamby
"Emma did a fantastic job helping my wife and I get life insurance policies going!"
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Kelly Smith

August 25, 2026

5  out of  5
rating by Kelly Smith
"Rachel: she was a 15 out of 1 to 10."
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Greg Shull

August 24, 2026

5  out of  5
rating by Greg Shull
"Just wanted to give a shout out to Rebecca at Doug Meier's State Farm Insurance office. I've removed and added a couple of vehicles recently and she's been great! I couldn't ask for better service!"
We responded:
"Thank you so much for the 5 stars, Greg! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Richard Sexton

August 23, 2026

5  out of  5
rating by Richard Sexton
"Highly recommend Doug Meier State Farm! I have been with Doug’s office for about two years now, and they handle all of my vehicles, my home, and my renters insurance. Over the years, I’ve had two car accidents—one resulting in a total loss—and the team has always taken incredible care of me. They did everything right, kept me updated through every single step of the claims process, answered all my questions, and handled things efficiently.What really sets this agency apart is their personalized care. A while back, I had a one-on-one appointment with Doug. He mentioned he likes to do these periodically just to truly get to know his clients, understand their needs, and see where they want to be in five years. He even helped me talk through a retirement plan and future goals—something I have never experienced from an insurance company before. It really got me thinking about my future and made me realize how being underinsured could leave me in a bad spot if something unexpected happened.While my original account representative recently left the company, Emma Meier stepped right in without missing a beat to finalize my renters policy. Since I work third shift, I really appreciate that Emma and the team adapt to my schedule, using email to reach out because they know how hard it is to catch me by phone during the day. I have nothing but amazing things to say about Doug, Emma, and the whole team!"
We responded:
"Thank you so much for taking the time to share this. One of the things our team cares most about is being there when insurance really matters—especially after an accident or a total loss—but we also want to help our customers think beyond today and prepare for where they want to be in the future.

I’m especially glad our conversation helped you think through your retirement goals and the importance of having the right protection in place along the way. That’s exactly why I value sitting down one-on-one with our customers.

And thank you for recognizing Emma and our team. We know insurance needs to fit into real life—including third-shift schedules! We truly appreciate you trusting Doug Meier State Farm with your vehicles, home, renters insurance, and future. We’re grateful to have you as part of our agency family!"
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Beth Troxell

August 20, 2026

5  out of  5
rating by Beth Troxell
"I would like to thank everyone at State Farm for always being there and doing a great job with my Insurance needs. You guys rock!
I would also like to give Rebecca a shout out. I almost always speak with her when I have a question or need assistance, and she is always so helpful, kind, and patient. She understands what I need and always goes above and beyond. I appreciate her more than she knows!
Thank you so much Rebecca! You all have a great weekend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Madison Wise

August 20, 2026

5  out of  5
rating by Madison Wise
"Doug Meier State Farm has been great! Wendi and Emma are both so helpful, friendly, and always make everything easy. They’re quick to respond and genuinely care about their customers. Highly recommend them, they are the BEST! Thanks, Wendi, for always going above and beyond."
We responded:
"Madison, thank you! Emma and Wendi are very appreciative of your 5 Stars! We’re pleased we could make this process easy and you believe in us to take care of your family and friends. Reach out any time… we’re here to help!"
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Brad Morris

August 20, 2026

5  out of  5
rating by Brad Morris
"The staff at the Doug Meier State Farm Agency have always provided me with excellent service and support in a kind and courteous manner."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Heather Savage

August 20, 2026

5  out of  5
rating by Heather Savage
"Emma helped me out so much when I was looking for auto insurance, and she made me very comfortable to ask any questions! Definitely recommend Doug Meier- State Farm"
We responded:
"Heather, thank you for this 5-Star review! I’m glad to read you had an easy experience getting your car insurance set up, and Emma was a big help. If we can be of service, please reach out! "
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Melissa Schulman

August 18, 2026

5  out of  5
rating by Melissa Schulman
"Rebecca Sutherland was great to work with today. Needed renters insurance set up and she took all our information and got back to us right away with all the details. Very nice experience. Thank you."
We responded:
"Melissa… thank you! Rebecca always tries to keep the process quick and easy while also making sure your coverage is like Goldilocks… just right. Thank you for letting us know! And thanks for this 5-Star review!"
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Terry Lee

August 17, 2026

5  out of  5
rating by Terry Lee
"A most wonderful Insurance Company. Doug and Staff are very up-to-date on policies information everything"
We responded:
"We really appreciate your 5-Star review! Providing great service is always our goal and why we’re here! The team and I are pleased to learn we met your expectations. Thank you for being a customer Terry and choosing us to help you. "
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Traci Franklin

August 14, 2026

5  out of  5
rating by Traci Franklin
"Rebecca did a very good job at changing over the cars on my policy. She is very polite and got the things changed in a timely manner"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. We like to keep car insurance EASY! "
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Kyle Gross

August 10, 2026

5  out of  5
rating by Kyle Gross
"Very happy with Doug Meier insurance. I have moved all my policies to them. Rebecca is always friendly and helpful!"
We responded:
"Thank you so much for the 5 stars, Kyle! We truly appreciate your feedback and are always happy to help whenever you need us. "Bundling" is definitely the way to go to save money. Great to read that Rebecca was able to assist you!"
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Montgomery King

August 6, 2026

5  out of  5
rating by Montgomery King
"Rebecca was great and vary helpful."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Rebecca is awesome! Call whenever and should you need us Montgomery... "
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Lynn Utt

August 3, 2026

5  out of  5
rating by Lynn Utt
"Both Rachel and Rebecca have helped me so much this past month! Rachel in helping me with my the beacon and my login; completely redoing everything and now with facial recognition! Rebecca with reviewing and updating our car insurance with adding a different vehicle! Both very helpful!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations.  Teamwork definitely makes the dream work and I'm glad it made for a memorable experience for you. And... hoping your earn some huge discounts with your Drive Safe & Save discount! "
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Aadra Norrod

July 31, 2026

5  out of  5
rating by Aadra Norrod
"Rebecca is amazing! Anytime we have questions, she responds quickly and is always helpful. We really appreciate her excellent service."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help.  And I agree... Rebecca is fantastic! 😊😊 Thank you! "
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Brady Renner

July 31, 2026

5  out of  5
rating by Brady Renner
"Rebecca at Doug Meier State Farm is great to work with. She's always quick to respond and makes everything so simple whenever I need something. I highly recommend Rebecca!"
We responded:
"Thank you so much for the 5 stars, Brady! We truly appreciate your feedback and are always happy to help whenever you need us. We're glad to hear Rebecca is always keeping things easy for you. Thank you!"
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Santasandbears Johnson

July 30, 2026

5  out of  5
rating by Santasandbears Johnson
"My brother and I need to change our mother’s policy over to one in our name. Rebecca guided us through this process with ease and was very professional. Thanks Rebecca for your help."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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John Dawson

July 23, 2026

5  out of  5
rating by John Dawson
"Traci in Doug's office has been great on communication and helping with a situation. I highly recommend giving the agency a try. And, thank you again to Traci!!!!!"
We responded:
"Thank you for your review! Traci works hard to help customers navigate insurance, billing, and protecting families. I’m glad to hear she assisted you with a 5 Star experience! Thank you for being a customer!"
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Alexis Friesner

July 21, 2026

5  out of  5
rating by Alexis Friesner
"Doug Meier Sate Farm is one of the best teams to do business with. They are all awesome. Rebecca does a wonderful job getting all the information needed and you are in and out quickly. I highly recommend calling in and talking to Rebecca or another team member about your insurance policies!"
We responded:
"Alexis… thank you! Rebecca is fantastic. Please… stop in and see us! You know we love to talk protections… but also catch up too! ;)! Thank you for this 5 star review! "
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Sue Wong Swim

July 15, 2026

5  out of  5
rating by Sue Wong Swim
"Rebecca at State Farm is awesome! She has assisted me on several investment deals and is an absolute pleasure to work with. She is very helpful, thorough and what I love about her most is her incredibly quick response time. I highly recommend Rebecca if you are in need of insurance services. She’s the best!"
We responded:
"Thank you for this 5-Star review for Rebecca! She is a key member of our team and prides herself on keeping things easy for our customers. She understands property owners’ unique concerns around protecting their property as well as the investment it represents. I’m pleased to read you experienced that expertise at work. And… thank you for your business and choosing our agency!"
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Kristine Davis

July 15, 2026

5  out of  5
rating by Kristine Davis
"I have been with Doug Meier’s office for about 25 years and they’ve always taken great care of all my family’s insurance needs! Rebecca is always so helpful and makes handling my insurance needs easy and convenient. I would recommend them to anyone shopping for insurance!"
We responded:
"Hi, Kristine! We're glad to hear that Deanna provided helpful and courteous service. Thank you for your feedback, and we're here to assist you with any future needs!"
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Lauren Shoaf

July 9, 2026

5  out of  5
rating by Lauren Shoaf
"Emma, Wendi, & Doug are amazing, any type of insurance you could possibly imagine they can help you with! They are the first insurance agents I have ever worked with to take the time and explain my policy’s truly i cannot say enough good things. 1000% recommend"
We responded:
"Lauren, I'm truly grateful for your kind review about Emma, Wendi, and myself. We strive to provide a seamless experience and clear understanding when it comes to important decisions like insurance. Your satisfaction with our customer service means a lot to us. Should you require any further assistance or have questions down the line, please know we are here to assist you. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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Pamala Linville

July 9, 2026

5  out of  5
rating by Pamala Linville
"Rebecca called me and informed me of a great discount for combining my house insurance and car insurance with state farm. Saved over $700.00 for the same coverage I already had. Rebecca was very knowledgeable and pleasant, great customer service. So grateful Rebecca notified me of the discount."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at Doug Meier State Farm. Rebecca is always looking out for our customers and trying to help them get the best bang for their hard-earned buck. If you ever need anything down the road, do not hesitate to reach out, we would love to help!"
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Teddi Perdue

July 9, 2026

5  out of  5
rating by Teddi Perdue
"Emma was amazing! She was able to get everything I needed handled with the quickness and at a lower rate than I was paying Progressive, and with them I was paying more for less. These guys really care and want to make sure you are covered, low rates, friendly customer service. Thank you again, Emma! You are amazing!"
We responded:
"Thank you for the amazing review, Teddi! It is truly the goal of our team to exceed expectations when it comes to all your insurance and financial services needs. It's 'easy' to buy insurance today online or DIY, and we're here to help those customers who just need a bit of advice, assistance, expertise to confirm they've got what they need, when they need it, with the best value for their dollar. Service + coverage + price... Thank you for choosing us to help you! "