State Farm® Insurance Agent Doug Meier
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Josh McKee
October 21, 2025
1
out of
5
rating by Josh McKee
"I used to be quite happy at this location but it has recently not been great. I have wasted so much money on a roadside. Assistance and all they cover is $50 for a tow. Why do I pay them so much money just for a $50 coverage and to make it worse, this location tells me I need contact the roadside assistance people, the roadside assistance, people that's part of State Farm tells me I need to contact my agent. Needless to say they put me on a marry-go-round like I'm a child. So I'm getting off this ride. And I will find an insurance company that actually cares about me. I suggest everyone else does the same. I'm not sure if all state farms are this way or if it's just this location. But good luck to you."
We responded:
"Josh... thanks for letting us know about your tow bill from last night. Unfortunately, at $1/month, the Emergency Road Service coverage simply can't pay to tow a car beyond the nearest repair shop (typically 10-15 miles) to get the car roadworthy, but still allows a customer to tow their car wherever they choose... but the customer has to pay the excess mileage. It appears that's what happened in your situation, and I apologize that that wasn't explained to you at the time of your tow by the tow service or vendor. Regarding the 'marry-go-round' between our office and our claims/emergency road service folks, I wholeheartedly agree that should not have happened. If you'd allow me the opportunity, I'd like to talk with you about all this, and improve our service so we don't ever repeat this "marry-go-round" for you or any of our other customers. Again... thank you for letting us know you had a 1-Star experience! "
Rodney Jolley
October 17, 2025
5
out of
5
rating by Rodney Jolley
"Rebecca done an amazing job handling the insurance. Great prices."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Abbie Caudill
October 17, 2025
5
out of
5
rating by Abbie Caudill
"Rebecca is AWESOME! Always friendly and helpful!"
We responded:
"Thank you, Abbie! We feel the same about you! Thanks for taking the time to leave us this 5-Star review!"
Scott Reasoner
October 12, 2025
5
out of
5
rating by Scott Reasoner
"Rachel went out of her way to take care of us on two different occasions over the last two weeks! I highly recommend working with her"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Helen Johnson
October 10, 2025
5
out of
5
rating by Helen Johnson
"Rachel was so helpful with everything. She made everything so easy for me. I can't thank her enough.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
AJ Johnson
October 7, 2025
5
out of
5
rating by AJ Johnson
"Rachel is wonderful to work with! This place is the first time I've had to get insurance on my own after moving out and they always explain everything so that I understand what I'm signing for. Rachel talked me through what to do and made sure if my renters insurnace needs additional things filled out for my new apartment and I love that I can get both emails and texts about my paperwork and when things are due. Overall great experience each time I need to call"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rachel made your experience smooth and easy to understand—she truly is an expert on our team and a huge asset. We appreciate her dedication to guiding you through every step and ensuring you have all the information you need. It's wonderful to know that the combination of emails and texts keeps you well-informed and on track. Thanks again for choosing us; we look forward to assisting you anytime!"
Kyle Hartzell
October 6, 2025
5
out of
5
rating by Kyle Hartzell
"They are a good neighborly Business! Ask for Rebecca!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Andy Craig
October 5, 2025
5
out of
5
rating by Andy Craig
"The customer service was fantastic! Doug Meier has been a blessing to our family. I couldn't imagine any other insurance agent/agency having my back"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kari Alcorn
October 1, 2025
5
out of
5
rating by Kari Alcorn
"Great customer service. Rebecca is awesome and easy to work with. Multiple communication methods which makes it easy for busy people!"
We responded:
"Thank you, Kari, for your 5-star review! I'm pleased to hear that Rebecca provided you with awesome customer service. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Dennis Montoya
September 24, 2025
5
out of
5
rating by Dennis Montoya
"Even though I didn’t end up purchasing a policy, Emma Meier at State Farm was professional, thorough, and very helpful. She took time to explain everything clearly and followed up consistently. Highly recommend her!"
We responded:
"Thank you so much for your kind words! We're glad to hear that Emma was able to assist you with professionalism and clarity. If you ever have any questions or need assistance in the future with your insurance or financial services, please don't hesitate to reach out. We appreciate your recommendation and look forward to earning your business in the future! "
Emily Denton
September 23, 2025
5
out of
5
rating by Emily Denton
"State Farm - Emma gave us wonderful service. Great communication and very easy to talk over quotes with. Thank you for taking the time to explain policies and getting us lower cost coverage!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Emma; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ramona Ritchey
September 19, 2025
5
out of
5
rating by Ramona Ritchey
"The workers did wonderful work job so keep it up"
We responded:
"Thank you for the review! I’ll pass this along to the team, and let them know your appreciation. Reach out if we can be of service!"
Devin Blankenship
September 17, 2025
5
out of
5
rating by Devin Blankenship
"Rebecca was Awesome Excellent service and was very helpful and quick with the matter I needed taken care of"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for choosing us to serve you!"
Kenzie Daffinee
September 16, 2025
5
out of
5
rating by Kenzie Daffinee
"Doug Meier is the best! He went above and beyond to help me get my renters insurance set up last minute, and made the whole process super easy. He explained everything clearly, answered all my questions, and took the stress out of what could’ve been a headache. I’m so grateful for his help and highly recommend him to anyone who needs insurance!!"
We responded:
"Thank you so much for the kind words! I’m really glad I could help make getting your renters insurance easy and stress-free, especially last minute. It was a pleasure working with you and answering all your questions. If you ever need anything else or have more questions down the road, don’t hesitate to reach out. Thanks again for the recommendation!"
Jackie Schneider
September 16, 2025
5
out of
5
rating by Jackie Schneider
"Had a problem with a missing check and Deanna helped me get another one. Thanks! You guys really deliver great service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Lola Doyle
September 12, 2025
5
out of
5
rating by Lola Doyle
"Rebecca was very helpful, kind and professional."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tgasper3328
September 12, 2025
5
out of
5
rating by Tgasper3328
"Big Big shout out to Doug and his team, they took really good care of us when having some trouble with our claim. I can’t thank them all enough for everything they did."
We responded:
"Thank you for your kind words and this shout out! We’re pleased to hear that we could assist and grease the wheels to get everything moving for you. We appreciate you’ve chosen us with which to do business and will be here to help whenever needed. Thanks again for choosing us! "
Diana foster
September 10, 2025
5
out of
5
rating by Diana foster
"They have always taken such good care of us.! Rebecca is great and is always there to help and answer all my questions. When we have had to turn something in their response is always quick ."
We responded:
"Thank you for this flattering review.., and I completely agree... Rebecca is great! Thank you for being customers and choosing us to serve you. It is our pleasure. If you need us, please reach out!"
J Miller
September 9, 2025
5
out of
5
rating by J Miller
"Always receive quick, courteous service."
We responded:
"Thank you for this review! We appreciate that you’ve chosen us to provide your insurance and financial services. Always feel free to reach out when you need us… or just have a question. We’re here to help! "
Larry Freeburg
September 4, 2025
5
out of
5
rating by Larry Freeburg
"Traci was curtius, knowledgeable, and very helpful in answering my questions. She quickly facilitated the solving of my problem. Thanks to Doug Meier State Farm for having great service and employees."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Traci provided courteous and knowledgeable service and was able to quickly help resolve your issue. At Doug Meier State Farm, we’re committed to delivering excellent service, and it’s wonderful to know our team made a positive impact. We truly appreciate your feedback and look forward to assisting you again in the future!"
Timothy Neal
August 26, 2025
5
out of
5
rating by Timothy Neal
"Rachel did a fantastic job with my upgrade insurance on my Camaro today! She helped me sort through today and was Awesome. Thank you Doug for having very capable people on your team. Have a good day."
We responded:
"Thank you so much for your kind words and being a customer! I’m glad to hear that Rachel provided fantastic service with your Camaro’s auto insurance upgrade. She truly takes pride in helping our customers navigate their options smoothly. I appreciate you recognizing the effort our team puts in. Have a great day! "
Cathy Heneger
August 26, 2025
5
out of
5
rating by Cathy Heneger
"In taking over an elderly relative's business matters, we found this agency, and in particular Deanna Buck, to have gone over and above in taking care of all necessary matters, and in seeing every step through to the very end . Which in this case took approximately 6 months. Deanna was amazing in keeping us updated in all aspects. Such an enjoyable experience!! Highly recommend them!!"
We responded:
"Thank you so much for your kind words and for sharing your experience with our State Farm agency! We truly appreciate your trust in us, especially during such an important and sensitive time. Deanna is thrilled to have been able to support you every step of the way, and we're so glad that the process felt smooth and positive for you. Your recommendation means a lot to our entire team. Please don’t hesitate to reach out if you ever need anything in the future!"
patrick clapp
August 22, 2025
5
out of
5
rating by patrick clapp
"Rebecca is Great at Doug Meier Insurance! She has always been very helpful and very knowledgeable about their business. All the people there have been really good to me. I wouldn't go anywhere else for my insurance. They are the best!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Beth Troxell
August 22, 2025
5
out of
5
rating by Beth Troxell
"I messaged Rebecca today to process a payment for me, she is always very helpful every time I message or call the office. I appreciate her more than she knows!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Izach Butler
August 19, 2025
5
out of
5
rating by Izach Butler
"Emma made things very easy to understand and her patience was excellent. I had so many questions but she answered them thoroughly and concisely in a way that was easy to understand! I highly suggest going through them for all your insurance needs!"
We responded:
"Thank you so much for your wonderful review! We’re happy to read Emma made everything easy to understand and was patient with all your questions! She’s great at breaking things down , and we’re glad it helped! We appreciate your recommendation and can’t wait to help you with any insurance and financial services needs down the road! "