Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gary Blackwell

Gary Blackwell

December 3, 2024

5  out of  5
rating by Gary Blackwell
"Rebecca took care of my auto insurance in one phone call. She was very courteous and professional and worked to get me the lowest rate."
We responded:
"Gary, I'm thrilled you had a seamless experience setting up your auto insurance with us! Your satisfaction is our priority, and we're grateful for your kind words about Rebecca's courteous and professional expertise. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of James Cotner

James Cotner

November 27, 2024

5  out of  5
rating by James Cotner
"Jean Ward has been a great help"
We responded:
"James, thank you for your wonderful feedback! I'm glad to hear that Jean has been such a great help to you. We appreciate your kind words and are happy to have her on our team. If you need any further assistance, please don't hesitate to reach out!"
Profile photo of Lisa Lueck

Lisa Lueck

November 27, 2024

5  out of  5
rating by Lisa Lueck
"So just some information to share with anyone looking for insurance on anything lol. I am an older single new to the adulting world of really dealing with this kind of stuff. Insurance is insurance. Not!! It was time to just switch. I did my research and on a friend's suggestion chose State Farm. This wonderful young lady that took care of everything and was very personable about it,like it was her things..THANK YOU EMMA! I was so comfortable sitting at office, like prob could have took a nap type of atmosphere. She is a very good person for this job. I understood everything and everything was done for me. So go here if you want good old school type of service. 🥰😇"
We responded:
"Lisa, thank you for sharing your experience! I'm glad Emma could make you feel so comfortable and well taken care of. It's wonderful to know that you felt at ease and understood everything during your visit. We appreciate your recommendation and are here for any future needs or questions you might have. Thanks again for choosing us!"
Profile photo of Connie Smith

Connie Smith

November 25, 2024

5  out of  5
rating by Connie Smith
"Wendi was exceptional in answering questions we had regarding our insurance policy, coverage and fees. It was a pleasure working with her."
We responded:
"Connie, thank you for your wonderful review! I'm glad to hear that Wendi was able to assist you with your insurance questions and make the process enjoyable. We appreciate your feedback and look forward to helping you with any further insurance needs!"
Profile photo of Danny Walls

Danny Walls

November 22, 2024

5  out of  5
rating by Danny Walls
"Thank you Wendi for your help getting insurance on the recent purchase of a used vehicle . Doug and Jake would be proud. Dan"
We responded:
"Dan… thank you! While I can’t speak for Jake, I can say I am proud of the service our customers receive… and I might be a bit biased as Wendi is my wife… she’s actually ‘been in the business’ longer than me …and prides herself on educating our customers about their insurance, coverages, billing, and options so they can make informed choices. I’m glad you felt the process was easy and Wendi, Google review worthy! Thank you! "
Profile photo of Bryna Mifflin

Bryna Mifflin

November 19, 2024

1  out of  5
rating by Bryna Mifflin
"My insurance payment has gone up every month for the past three months. In the past year it has gone up $50. Don’t get me wrong the people are nice or whatever but I don’t think there is any reason my car insurance and renters insurance should be $206.51. Definitely not worth it in my opinion"
We responded:
"Bryna, Thank you for sharing your feedback. We understand how frustrating rate increases can be, and we genuinely wish we had more control over them. Unfortunately, insurance rates are influenced by a variety of factors at the state and national levels, including claims trends, repair costs, and other industry-wide changes. We’re glad to hear you find our team friendly, and we’d love the opportunity to review your policies with you. Please feel free to give us a call or stop by our office—we’re here to help in any way we can! We appreciate the chance to assist you further."
Profile photo of Robert Carver

Robert Carver

November 18, 2024

5  out of  5
rating by Robert Carver
"Doug and his team are a fantastic group of people to work with. Myself and multiple friends/family members have been insured here for years and the customer service is top tier. My home and vehicle are safe with state farm."
We responded:
"Robert, thank you for your wonderful review! I'm glad to know that you and your friends and family have had such positive experiences with our team over the years. It's great to hear that you feel confident in the safety of your home and vehicle with us. We truly appreciate your loyalty and trust in our services. If you ever need anything, we're here to help! - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of carol smith

carol smith

November 18, 2024

5  out of  5
rating by carol smith
"Rebecca is great to work with, very fast on responses to questions and concerns."
We responded:
"Carol, I'm thrilled to hear you had a great experience working with Rebecca! We're pleased that she was quick to address your questions and concerns! Thank you for your positive feedback, and we look forward to assisting you with your insurance needs in the future! - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Kerry Moncrieff

Kerry Moncrieff

November 18, 2024

5  out of  5
rating by Kerry Moncrieff
"Racheal at Doug Meier’s State Farm agency has been very helpful, many times, in helping me with any questions, and helping me submit information! Doug and all his staff are helpful and very pleasant to work with. I highly recommend Doug and all of his staff!"
We responded:
"Kerry, thank you for your wonderful review! I'm glad to hear that Racheal has been so helpful with your questions and submissions. Our team strives to be both helpful and pleasant, and it's great to know that you had such a positive experience with us. We appreciate your recommendation and look forward to assisting you with any further insurance needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Marsha Ditton

Marsha Ditton

November 16, 2024

5  out of  5
rating by Marsha Ditton
"My husband and I just changed our homeowners and automobile insurance company to State Farm. My brother had suggested checking with Emma at Doug Meier State Farm Ins. Co. We were very impressed with Emma's informative explanation of our insurance coverages and how State Farm could offer us more beneficial coverage. Every question we had, she was quick with a response. We highly recommend speaking with Emma at State Farm Insurance Co. Jeff & Marsha Ditton"
We responded:
"Marsha, Thank you so much for your wonderful review! I'm glad you and Jeff are satisfied with the switch to State Farm for your homeowners and auto insurance. Emma is indeed a valuable part of our team, and I'm happy she could provide you with clear and beneficial coverage explanations. We appreciate your recommendation and are here for any future needs or questions you may have. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Robert Prince

Robert Prince

October 28, 2024

5  out of  5
rating by Robert Prince
"Called and discussed the options available for a non-profit organization that I'm involved with as a board member. Rachel, who answered the phone, was very polite and courteous and provided the information I needed. Would recommend Doug Meier State Farm to everyone looking for comprehensive insurance coverage."
We responded:
"Robert, thank you for your kind words! I'm glad Rachel was able to assist you with the insurance options for your non-profit organization. We truly appreciate your recommendation and are happy to provide comprehensive coverage to meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Amber Dishman

Amber Dishman

October 25, 2024

5  out of  5
rating by Amber Dishman
"Sky helped me get my proof of insurance when needed. Super quick and friendly!"
We responded:
"Hey Amber, Thanks for the awesome review! I'm glad Sky made the process simple and quick for you! We love having you with State Farm! If you ever need anything else, we're here to help. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of David Buell

David Buell

October 25, 2024

5  out of  5
rating by David Buell
"I had questions on getting a quote for my vehicle needs and home owners, Rachel was able to help me out without any issues and was able to save me money with discounts. I would definitely recommend giving her a call, she was a real sweetheart, easy to work with, and very knowledgeable."
We responded:
"David, thank you for your wonderful review! I'm glad to hear Rachel was able to assist you with your auto and homeowners insurance needs. It's great that she could help you save money with discounts. Rachel is indeed a valuable member of our team, and we're happy she made the process easy and pleasant for you. If you have any more questions or need further assistance, don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Tina Johnson

Tina Johnson

October 25, 2024

5  out of  5
rating by Tina Johnson
"I called in and spoke to Rachel, she was very friendly and got me the information I needed. I appreciate your company so much."
We responded:
"Thank you, Tina! I'm glad Rachel could assist you and provide the information you needed. We truly appreciate your kind words and your support for our company. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Levi Rees

Levi Rees

October 25, 2024

5  out of  5
rating by Levi Rees
"Rachel answered all my questions I had about my bill, but everyone I’ve had contact with is great. I love the Doug Meier State Farm team!"
We responded:
"Rachel and the rest of our team are grateful for your kind words, Levi! I'm happy to know Rachel could assist with your billing questions and that you've had positive interactions with everyone here. We appreciate your support and look forward to continuing to serve you. If you have any further questions or need assistance, don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Lauren Jackson

Lauren Jackson

October 25, 2024

5  out of  5
rating by Lauren Jackson
"I received great customer service from Rachel! She was very helpful and made sure I received all the information I needed! Highly recommend!"
We responded:
"Lauren… thank you! Rachel has been an outstanding addition to our team. I’m happy to learn she was able to help you and make your experience easy! And thank you for recommending her and our agency! "
Profile photo of B Stilts

B Stilts

October 2, 2024

5  out of  5
rating by B Stilts
"Had a tree limb break the windshield on my truck. Called Wendi at State Farm and she had me fixed up in minutes with a claim number and a repair shop. My window will be fixed tomorrow!"
We responded:
"Wendi and our team are glad we could assist you quickly with your windshield claim. It's wonderful to know that your truck will be back in shape so soon. If you need anything else, feel free to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Lisa Daffron

Lisa Daffron

September 26, 2024

5  out of  5
rating by Lisa Daffron
"My name is Charles, and Wendi, from State Farm in New Castle, Indiana, did the extra work to bring both my car insurance premiums down. She noticed that i dont drive very many miles on both my vehicles, and found a low mileage discount on my insurance. Thanks, Wendi! And thanks, Doug Meier State Farm for excellent service!"
We responded:
"Thank you, Charles, for sharing your experience! I'm happy to hear that Wendi was able to find a low mileage discount for your auto insurance and help reduce your premiums. Our team is always dedicated to providing excellent service and finding the best solutions for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of X Wang

X Wang

September 20, 2024

5  out of  5
rating by X Wang
"I recently moved and had to change the address under my renter's insurance coverage. Sky has done an awesome job helping me with that! Not only did she help me get new insurance in a timely fashion, she was communicating with me promptly and informing me of any updates. Would absolutely recommend Sky to anyone else!"
We responded:
"Thank you, X Wang, for your wonderful review! I'm glad to hear that Sky was able to assist you efficiently with your renter's insurance address change. Her prompt communication and dedication to keeping you informed are truly appreciated. We’re grateful for your recommendation and are here for any future needs you may have. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Kennedy Clark

Kennedy Clark

September 12, 2024

5  out of  5
rating by Kennedy Clark
"Emma is wonderful and answers any and all questions in a timely manner!"
We responded:
"Thank you, Kennedy! I'm glad to hear that Emma has been able to assist you effectively. We appreciate your feedback and look forward to continuing to serve your insurance needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Alicia Meyer

Alicia Meyer

September 12, 2024

5  out of  5
rating by Alicia Meyer
"Rebecca has been amazing, fast and accurate for all of our insurance needs and questions! We have multiple vehicles, life insurance and RV coverage through State Farm!"
We responded:
"Alicia, thank you for your wonderful review! I'm glad to hear that Rebecca has been fast and accurate in addressing all your insurance needs and questions. It's great to know that you have multiple vehicles, life insurance, and RV coverage with us. We appreciate your trust and are always here to assist you with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of David Gregory

David Gregory

September 12, 2024

5  out of  5
rating by David Gregory
"I had a issue with a lease, it was taken care of very quickly, great talking with."
We responded:
"David, thank you for your 5-star review! I'm glad we could resolve your lease issue quickly. It's always great talking with you. If you need any further assistance, feel free to reach out anytime. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Jennifer Pipenger

Jennifer Pipenger

September 10, 2024

5  out of  5
rating by Jennifer Pipenger
"I recently needed assistance for the company I work for. Deanna Buck was amazing! She was quick to get me the information I needed and so sweet about it! I never felt like I was an inconvenience. Thank you for all of your help Deanna!"
We responded:
"Jennifer, thank you for your wonderful review. I'm happy to hear that Deanna was able to assist you quickly and kindly. We appreciate your feedback and are always here to help with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Kaycie K.

Kaycie K.

September 5, 2024

5  out of  5
rating by Kaycie K.
"Doug is the expert you need to handle your insurance matters. He's excellent at communicating your needs into policy without speaking in legalese, and is straight-forward about the costs and how your policy decisions will benefit you. He's also good natured to speak with, which can make reviewing your policies less tedious. I trust and highly recommend him."
We responded:
"Hi Kaycie, thank you for your kind review! I'm glad to know that you found my communication clear and straightforward. It's great to hear that you trust and recommend our services. If you ever need further assistance or have any questions, don't hesitate to give us a call. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Christian Estes

Christian Estes

August 27, 2024

5  out of  5
rating by Christian Estes
"I can’t say enough good things about Doug Meier State Farm! Sky truly went above and beyond, delivering outstanding service. I highly recommend the team over at Doug Meier State Farm!"
We responded:
"Christian, thank you for your wonderful review. I'm glad to hear that Sky provided outstanding service and went above and beyond. We appreciate your recommendation and are always here to help with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"