State Farm® Insurance Agent Doug Meier
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Robinson
December 1, 2025
5
out of
5
rating by Linda Robinson
"With a recent decline in my mother’s health, I reached out to Doug Meier State Farm with some questions regarding her insurance. Deanna went above and beyond what was normal to help my mom and me. Customer service like this is rare today but they were amazjng."
We responded:
"Thank you so much for your kind words. We're truly honored to have been able to assist you and your mother during this challenging time. Deanna and the entire team strive to provide compassionate and clear support, especially when things feel overwhelming. Please don’t hesitate to reach out if you need anything else—we’re here to help. Wishing you and your mother the very best. Thank you for this 5-Star review... it is appreciated... and we appreciate you."
Darrell Fox
November 25, 2025
5
out of
5
rating by Darrell Fox
"Excellent Insurance Agency. When we had our accident within hours our claim was processed, the car was at the body shop and our rental car was waiting on us. Excellent, Excellent Experience. All the staff at Doug Meier State Farm are wonderful and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jerica James
November 25, 2025
5
out of
5
rating by Jerica James
"Emma was very helpful with getting my renters insurance. I was so satisfied with her customer service that I went back and added auto insurance to my plan!! My combined bundle is lower than it’s ever been with any other company. Thank you so much!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Richard Baker
November 20, 2025
5
out of
5
rating by Richard Baker
"Doug's office has always been there when I needed them. Thank You every body in his office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jackie L Schroeder
November 13, 2025
5
out of
5
rating by Jackie L Schroeder
"Always very helpful when I reach out to their office. When I call, I give them my name and they know exactly who I am. That makes me feel valued. Deanna has been especially helpful in helping me. She's always quick to respond to my emails and she follows through on things. Very friendly and efficient office."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Deanna has been so helpful and responsive—she truly is fantastic and a valued member of our team. We also want to sincerely thank you, Jackie, for your continued trust. It’s always a pleasure to assist you, and we look forward to supporting you whenever you need us!"
Rodney Scott
November 10, 2025
5
out of
5
rating by Rodney Scott
"Great customer service, very timely and responsive. Rebecca was outstanding to work with regarding my insurance needs and was very helpful in answering all of my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rebecca provided you with outstanding service and was able to assist you with all your auto insurance and home insurance questions. We truly appreciate your feedback and look forward to earning your business!"
Dora Jones
November 10, 2025
5
out of
5
rating by Dora Jones
"Doug and his crew are quick to respond to messages and phone calls. They do their best to help when needed"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Quinn Y.
November 4, 2025
5
out of
5
rating by Quinn Y.
"Rachel was great! Loved chatting with her"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Carrie W.
November 3, 2025
5
out of
5
rating by Carrie W.
"Just got notice this morning of a discount on my premium. I didn't have to sign up for anything extra or jump through hoops. That's great customer service if I have ever seen it. I would highly recommend this company."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Gretchen Petraszko
October 31, 2025
5
out of
5
rating by Gretchen Petraszko
"I love being with State farm it's a good insurance place to be at you guys help me out your patient with me and thanks for the the good news"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Amanda Boyd
October 22, 2025
5
out of
5
rating by Amanda Boyd
"They’re always great to work with. Rebecca is awesome!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Christine Casteel
October 22, 2025
5
out of
5
rating by Christine Casteel
"I needed a quote quickly, to review before we made an offer on a house, and Rebecca got it done within minutes of my call! I have always had great service at this location."
We responded:
"Thanks so much for the awesome feedback! We’re really glad Rebecca could get that quote to you so quickly. It means a lot to hear you’ve always had great service with us. Looking forward to helping you again whenever you need... ! "
Josh McKee
October 21, 2025
1
out of
5
rating by Josh McKee
"I used to be quite happy at this location but it has recently not been great. I have wasted so much money on a roadside. Assistance and all they cover is $50 for a tow. Why do I pay them so much money just for a $50 coverage and to make it worse, this location tells me I need contact the roadside assistance people, the roadside assistance, people that's part of State Farm tells me I need to contact my agent. Needless to say they put me on a marry-go-round like I'm a child. So I'm getting off this ride. And I will find an insurance company that actually cares about me. I suggest everyone else does the same. I'm not sure if all state farms are this way or if it's just this location. But good luck to you."
We responded:
"Josh... thanks for letting us know about your tow bill from last night. Unfortunately, at $1/month, the Emergency Road Service coverage simply can't pay to tow a car beyond the nearest repair shop (typically 10-15 miles) to get the car roadworthy, but still allows a customer to tow their car wherever they choose... but the customer has to pay the excess mileage. It appears that's what happened in your situation, and I apologize that that wasn't explained to you at the time of your tow by the tow service or vendor. Regarding the 'marry-go-round' between our office and our claims/emergency road service folks, I wholeheartedly agree that should not have happened. If you'd allow me the opportunity, I'd like to talk with you about all this, and improve our service so we don't ever repeat this "marry-go-round" for you or any of our other customers. Again... thank you for letting us know you had a 1-Star experience! "
Rodney Jolley
October 17, 2025
5
out of
5
rating by Rodney Jolley
"Rebecca done an amazing job handling the insurance. Great prices."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Abbie Caudill
October 17, 2025
5
out of
5
rating by Abbie Caudill
"Rebecca is AWESOME! Always friendly and helpful!"
We responded:
"Thank you, Abbie! We feel the same about you! Thanks for taking the time to leave us this 5-Star review!"
Scott Reasoner
October 12, 2025
5
out of
5
rating by Scott Reasoner
"Rachel went out of her way to take care of us on two different occasions over the last two weeks! I highly recommend working with her"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Helen Johnson
October 10, 2025
5
out of
5
rating by Helen Johnson
"Rachel was so helpful with everything. She made everything so easy for me. I can't thank her enough.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
AJ Johnson
October 7, 2025
5
out of
5
rating by AJ Johnson
"Rachel is wonderful to work with! This place is the first time I've had to get insurance on my own after moving out and they always explain everything so that I understand what I'm signing for. Rachel talked me through what to do and made sure if my renters insurnace needs additional things filled out for my new apartment and I love that I can get both emails and texts about my paperwork and when things are due. Overall great experience each time I need to call"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rachel made your experience smooth and easy to understand—she truly is an expert on our team and a huge asset. We appreciate her dedication to guiding you through every step and ensuring you have all the information you need. It's wonderful to know that the combination of emails and texts keeps you well-informed and on track. Thanks again for choosing us; we look forward to assisting you anytime!"
Kyle Hartzell
October 6, 2025
5
out of
5
rating by Kyle Hartzell
"They are a good neighborly Business! Ask for Rebecca!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Andy Craig
October 5, 2025
5
out of
5
rating by Andy Craig
"The customer service was fantastic! Doug Meier has been a blessing to our family. I couldn't imagine any other insurance agent/agency having my back"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kari Alcorn
October 1, 2025
5
out of
5
rating by Kari Alcorn
"Great customer service. Rebecca is awesome and easy to work with. Multiple communication methods which makes it easy for busy people!"
We responded:
"Thank you, Kari, for your 5-star review! I'm pleased to hear that Rebecca provided you with awesome customer service. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Dennis Montoya
September 24, 2025
5
out of
5
rating by Dennis Montoya
"Even though I didn’t end up purchasing a policy, Emma Meier at State Farm was professional, thorough, and very helpful. She took time to explain everything clearly and followed up consistently. Highly recommend her!"
We responded:
"Thank you so much for your kind words! We're glad to hear that Emma was able to assist you with professionalism and clarity. If you ever have any questions or need assistance in the future with your insurance or financial services, please don't hesitate to reach out. We appreciate your recommendation and look forward to earning your business in the future! "
Emily Denton
September 23, 2025
5
out of
5
rating by Emily Denton
"State Farm - Emma gave us wonderful service. Great communication and very easy to talk over quotes with. Thank you for taking the time to explain policies and getting us lower cost coverage!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Emma; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ramona Ritchey
September 19, 2025
5
out of
5
rating by Ramona Ritchey
"The workers did wonderful work job so keep it up"
We responded:
"Thank you for the review! I’ll pass this along to the team, and let them know your appreciation. Reach out if we can be of service!"
Devin Blankenship
September 17, 2025
5
out of
5
rating by Devin Blankenship
"Rebecca was Awesome Excellent service and was very helpful and quick with the matter I needed taken care of"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for choosing us to serve you!"