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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Prince

Robert Prince

October 28, 2024

5  out of  5
rating by Robert Prince
"Called and discussed the options available for a non-profit organization that I'm involved with as a board member. Rachel, who answered the phone, was very polite and courteous and provided the information I needed. Would recommend Doug Meier State Farm to everyone looking for comprehensive insurance coverage."
We responded:
"Robert, thank you for your kind words! I'm glad Rachel was able to assist you with the insurance options for your non-profit organization. We truly appreciate your recommendation and are happy to provide comprehensive coverage to meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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Amber Dishman

October 25, 2024

5  out of  5
rating by Amber Dishman
"Sky helped me get my proof of insurance when needed. Super quick and friendly!"
We responded:
"Hey Amber, Thanks for the awesome review! I'm glad Sky made the process simple and quick for you! We love having you with State Farm! If you ever need anything else, we're here to help. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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David Buell

October 25, 2024

5  out of  5
rating by David Buell
"I had questions on getting a quote for my vehicle needs and home owners, Rachel was able to help me out without any issues and was able to save me money with discounts. I would definitely recommend giving her a call, she was a real sweetheart, easy to work with, and very knowledgeable."
We responded:
"David, thank you for your wonderful review! I'm glad to hear Rachel was able to assist you with your auto and homeowners insurance needs. It's great that she could help you save money with discounts. Rachel is indeed a valuable member of our team, and we're happy she made the process easy and pleasant for you. If you have any more questions or need further assistance, don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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Tina Johnson

October 25, 2024

5  out of  5
rating by Tina Johnson
"I called in and spoke to Rachel, she was very friendly and got me the information I needed. I appreciate your company so much."
We responded:
"Thank you, Tina! I'm glad Rachel could assist you and provide the information you needed. We truly appreciate your kind words and your support for our company. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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Levi Rees

October 25, 2024

5  out of  5
rating by Levi Rees
"Rachel answered all my questions I had about my bill, but everyone I’ve had contact with is great. I love the Doug Meier State Farm team!"
We responded:
"Rachel and the rest of our team are grateful for your kind words, Levi! I'm happy to know Rachel could assist with your billing questions and that you've had positive interactions with everyone here. We appreciate your support and look forward to continuing to serve you. If you have any further questions or need assistance, don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Lauren Jackson

Lauren Jackson

October 25, 2024

5  out of  5
rating by Lauren Jackson
"I received great customer service from Rachel! She was very helpful and made sure I received all the information I needed! Highly recommend!"
We responded:
"Lauren… thank you! Rachel has been an outstanding addition to our team. I’m happy to learn she was able to help you and make your experience easy! And thank you for recommending her and our agency! "
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B Stilts

October 2, 2024

5  out of  5
rating by B Stilts
"Had a tree limb break the windshield on my truck. Called Wendi at State Farm and she had me fixed up in minutes with a claim number and a repair shop. My window will be fixed tomorrow!"
We responded:
"Wendi and our team are glad we could assist you quickly with your windshield claim. It's wonderful to know that your truck will be back in shape so soon. If you need anything else, feel free to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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Lisa Daffron

September 26, 2024

5  out of  5
rating by Lisa Daffron
"My name is Charles, and Wendi, from State Farm in New Castle, Indiana, did the extra work to bring both my car insurance premiums down. She noticed that i dont drive very many miles on both my vehicles, and found a low mileage discount on my insurance. Thanks, Wendi! And thanks, Doug Meier State Farm for excellent service!"
We responded:
"Thank you, Charles, for sharing your experience! I'm happy to hear that Wendi was able to find a low mileage discount for your auto insurance and help reduce your premiums. Our team is always dedicated to providing excellent service and finding the best solutions for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of X Wang

X Wang

September 20, 2024

5  out of  5
rating by X Wang
"I recently moved and had to change the address under my renter's insurance coverage. Sky has done an awesome job helping me with that! Not only did she help me get new insurance in a timely fashion, she was communicating with me promptly and informing me of any updates. Would absolutely recommend Sky to anyone else!"
We responded:
"Thank you, X Wang, for your wonderful review! I'm glad to hear that Sky was able to assist you efficiently with your renter's insurance address change. Her prompt communication and dedication to keeping you informed are truly appreciated. We’re grateful for your recommendation and are here for any future needs you may have. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Kennedy Clark

Kennedy Clark

September 12, 2024

5  out of  5
rating by Kennedy Clark
"Emma is wonderful and answers any and all questions in a timely manner!"
We responded:
"Thank you, Kennedy! I'm glad to hear that Emma has been able to assist you effectively. We appreciate your feedback and look forward to continuing to serve your insurance needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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Alicia Meyer

September 12, 2024

5  out of  5
rating by Alicia Meyer
"Rebecca has been amazing, fast and accurate for all of our insurance needs and questions! We have multiple vehicles, life insurance and RV coverage through State Farm!"
We responded:
"Alicia, thank you for your wonderful review! I'm glad to hear that Rebecca has been fast and accurate in addressing all your insurance needs and questions. It's great to know that you have multiple vehicles, life insurance, and RV coverage with us. We appreciate your trust and are always here to assist you with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of David Gregory

David Gregory

September 12, 2024

5  out of  5
rating by David Gregory
"I had a issue with a lease, it was taken care of very quickly, great talking with."
We responded:
"David, thank you for your 5-star review! I'm glad we could resolve your lease issue quickly. It's always great talking with you. If you need any further assistance, feel free to reach out anytime. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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Jennifer Pipenger

September 10, 2024

5  out of  5
rating by Jennifer Pipenger
"I recently needed assistance for the company I work for. Deanna Buck was amazing! She was quick to get me the information I needed and so sweet about it! I never felt like I was an inconvenience. Thank you for all of your help Deanna!"
We responded:
"Jennifer, thank you for your wonderful review. I'm happy to hear that Deanna was able to assist you quickly and kindly. We appreciate your feedback and are always here to help with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Kaycie K.

Kaycie K.

September 5, 2024

5  out of  5
rating by Kaycie K.
"Doug is the expert you need to handle your insurance matters. He's excellent at communicating your needs into policy without speaking in legalese, and is straight-forward about the costs and how your policy decisions will benefit you. He's also good natured to speak with, which can make reviewing your policies less tedious. I trust and highly recommend him."
We responded:
"Hi Kaycie, thank you for your kind review! I'm glad to know that you found my communication clear and straightforward. It's great to hear that you trust and recommend our services. If you ever need further assistance or have any questions, don't hesitate to give us a call. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Christian Estes

Christian Estes

August 27, 2024

5  out of  5
rating by Christian Estes
"I can’t say enough good things about Doug Meier State Farm! Sky truly went above and beyond, delivering outstanding service. I highly recommend the team over at Doug Meier State Farm!"
We responded:
"Christian, thank you for your wonderful review. I'm glad to hear that Sky provided outstanding service and went above and beyond. We appreciate your recommendation and are always here to help with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Hannah Bieberich

Hannah Bieberich

August 23, 2024

5  out of  5
rating by Hannah Bieberich
"Thank you so much to Deanna Buck- she definitely helped out some mutual customers. She very kindly helped make sure their information was up to date and in place. Always appreciated!"
We responded:
"Thank you, Hannah, for your kind words. I'm glad Deanna was able to assist our mutual customers and ensure their information was up to date. We appreciate your feedback and look forward to continuing to provide excellent service. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Brooke Morgan

Brooke Morgan

August 21, 2024

5  out of  5
rating by Brooke Morgan
"I have been with Doug Meier State Farm for many years. I am very pleased with my service and the personalized customer service that they provide me! Today Deanna went out of her way to follow up with me and update my home owners policy. We have had 2 accident claims over the years, they handled them very well and got us taken care of without issue. I appreciate all of the team and recommend them to all my friends and family!"
We responded:
"Brooke, thank you for your kind words and for being a loyal customer for many years. I'm glad to hear that Deanna provided excellent service by following up and updating your homeowners policy. It's great to know that our team has handled your accident claims efficiently. We appreciate your recommendations to friends and family. If you ever need further assistance, we're here to help. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Adam Leisure

Adam Leisure

August 21, 2024

5  out of  5
rating by Adam Leisure
"I really appreciated getting the reminder text from Deanna. Emma was very helpful with getting my retirement accounts condensed into one and helping me with get setup for the future. Highly recommend Emma!"
We responded:
"Adam, thank you for taking the time out of your day to leave us a review! We love hearing about how Emma provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Bruce Morrow

Bruce Morrow

August 21, 2024

5  out of  5
rating by Bruce Morrow
"Rebecca is my go to person at Doug’s office. She helped us with all our policies!!! Deanna a Wendi helped me with our claim when a tree fell from the woods and took our deck out! Doug even cut us a check right away! Love them like family! Sheryl Morrow"
We responded:
"Bruce, thank you for your wonderful review. I'm glad Rebecca, Deanna, and Wendi were able to assist you with your policies and claim. It's great to know our team could help when you needed it most. We appreciate your trust and look forward to being here for any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Trevor Forsberg

Trevor Forsberg

August 21, 2024

5  out of  5
rating by Trevor Forsberg
"Doug Meier and the staff were nothing but excellent! Emma helped me out and set up a new insurance plan for a good price. Couldn’t be happier, 10/10!"
We responded:
"Trevor, thank you for your positive feedback. I'm glad Emma could assist you in setting up a new insurance plan at a good price. Your satisfaction is important to us. If you have any further questions or need assistance, feel free to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Jeff Ballenger

Jeff Ballenger

August 20, 2024

5  out of  5
rating by Jeff Ballenger
"Rebecca is the person that I always go to and she can answer all my questions in a short time,,I might even say sometimes she may go over d board to find a answer, I'll give her 9.75"
We responded:
"Jeff, thank you for your review! I'm glad Rebecca has been able to assist you so effectively and go the extra mile to find answers. We appreciate your feedback and look forward to continuing to serve you. If you have any more questions, feel free to reach out anytime. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Mike Buck

Mike Buck

August 20, 2024

5  out of  5
rating by Mike Buck
"All the staff at Doug Meier State Farm are very pleasant and helpful! Especially Deanna! Rebecca, Emma, Sky and Wendi have all helped me with my home, auto and life insurance needs."
We responded:
"Thank you, Mike, for your positive review! I'm glad to know that Deanna, Rebecca, Emma, Sky, and Wendi have been helpful with your home, auto, and life insurance needs. We appreciate your feedback and look forward to assisting you with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Olivia Joven

Olivia Joven

August 20, 2024

5  out of  5
rating by Olivia Joven
"Doug always helps me get the best deals and is determined to help me set myself up for success in the future! Highly recommend getting in touch with his amazing team!"
We responded:
"Olivia, thank you for your kind words and recommendation! I'm glad to know that our efforts to help you find the best deals and plan for the future have been beneficial. Our team is always here to assist you with any needs or questions. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Eddie Hartsock

Eddie Hartsock

August 20, 2024

5  out of  5
rating by Eddie Hartsock
"Have had Doug an Rebecca answer all my questions an help solve all my insurance needs. Give them a call for great customer service."
We responded:
"Eddie, thank you for your kind words and the 5-star rating. I'm glad Rebecca and our office could answer all your questions and help with your insurance needs. We appreciate your recommendation and are always here to assist you. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Delora Hartsock

Delora Hartsock

August 20, 2024

5  out of  5
rating by Delora Hartsock
"Deanna always greets us with a smile and friendly welcome, Rebecca goes to great lengths to be sure we’re getting the best rates, and Doug is right there with any questions we might have. They have offered additional coverage but without any high-pressure tactics, regardless of our decision. I always recommend this agency because I’ve been impressed with the entire staff."
We responded:
"Delora, thank you so much for the review. We greatly appreciate it! I’m fortunate to have fantastic folks on our team... as well as great customers to serve, like you and Ed! Thank you!!!"