Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of B Stilts

B Stilts

October 2, 2024

5  out of  5
rating by B Stilts
"Had a tree limb break the windshield on my truck. Called Wendi at State Farm and she had me fixed up in minutes with a claim number and a repair shop. My window will be fixed tomorrow!"
We responded:
"Wendi and our team are glad we could assist you quickly with your windshield claim. It's wonderful to know that your truck will be back in shape so soon. If you need anything else, feel free to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Lisa Daffron

Lisa Daffron

September 26, 2024

5  out of  5
rating by Lisa Daffron
"My name is Charles, and Wendi, from State Farm in New Castle, Indiana, did the extra work to bring both my car insurance premiums down. She noticed that i dont drive very many miles on both my vehicles, and found a low mileage discount on my insurance. Thanks, Wendi! And thanks, Doug Meier State Farm for excellent service!"
We responded:
"Thank you, Charles, for sharing your experience! I'm happy to hear that Wendi was able to find a low mileage discount for your auto insurance and help reduce your premiums. Our team is always dedicated to providing excellent service and finding the best solutions for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of X Wang

X Wang

September 20, 2024

5  out of  5
rating by X Wang
"I recently moved and had to change the address under my renter's insurance coverage. Sky has done an awesome job helping me with that! Not only did she help me get new insurance in a timely fashion, she was communicating with me promptly and informing me of any updates. Would absolutely recommend Sky to anyone else!"
We responded:
"Thank you, X Wang, for your wonderful review! I'm glad to hear that Sky was able to assist you efficiently with your renter's insurance address change. Her prompt communication and dedication to keeping you informed are truly appreciated. We’re grateful for your recommendation and are here for any future needs you may have. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Kennedy Sutherland

Kennedy Sutherland

September 12, 2024

5  out of  5
rating by Kennedy Sutherland
"Emma is wonderful and answers any and all questions in a timely manner!"
We responded:
"Thank you, Kennedy! I'm glad to hear that Emma has been able to assist you effectively. We appreciate your feedback and look forward to continuing to serve your insurance needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Alicia Meyer

Alicia Meyer

September 12, 2024

5  out of  5
rating by Alicia Meyer
"Rebecca has been amazing, fast and accurate for all of our insurance needs and questions! We have multiple vehicles, life insurance and RV coverage through State Farm!"
We responded:
"Alicia, thank you for your wonderful review! I'm glad to hear that Rebecca has been fast and accurate in addressing all your insurance needs and questions. It's great to know that you have multiple vehicles, life insurance, and RV coverage with us. We appreciate your trust and are always here to assist you with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of David Gregory

David Gregory

September 12, 2024

5  out of  5
rating by David Gregory
"I had a issue with a lease, it was taken care of very quickly, great talking with."
We responded:
"David, thank you for your 5-star review! I'm glad we could resolve your lease issue quickly. It's always great talking with you. If you need any further assistance, feel free to reach out anytime. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Jennifer Pipenger

Jennifer Pipenger

September 10, 2024

5  out of  5
rating by Jennifer Pipenger
"I recently needed assistance for the company I work for. Deanna Buck was amazing! She was quick to get me the information I needed and so sweet about it! I never felt like I was an inconvenience. Thank you for all of your help Deanna!"
We responded:
"Jennifer, thank you for your wonderful review. I'm happy to hear that Deanna was able to assist you quickly and kindly. We appreciate your feedback and are always here to help with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Kaycie K.

Kaycie K.

September 5, 2024

5  out of  5
rating by Kaycie K.
"Doug is the expert you need to handle your insurance matters. He's excellent at communicating your needs into policy without speaking in legalese, and is straight-forward about the costs and how your policy decisions will benefit you. He's also good natured to speak with, which can make reviewing your policies less tedious. I trust and highly recommend him."
We responded:
"Hi Kaycie, thank you for your kind review! I'm glad to know that you found my communication clear and straightforward. It's great to hear that you trust and recommend our services. If you ever need further assistance or have any questions, don't hesitate to give us a call. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Christian Estes

Christian Estes

August 27, 2024

5  out of  5
rating by Christian Estes
"I can’t say enough good things about Doug Meier State Farm! Sky truly went above and beyond, delivering outstanding service. I highly recommend the team over at Doug Meier State Farm!"
We responded:
"Christian, thank you for your wonderful review. I'm glad to hear that Sky provided outstanding service and went above and beyond. We appreciate your recommendation and are always here to help with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Hannah Bieberich

Hannah Bieberich

August 23, 2024

5  out of  5
rating by Hannah Bieberich
"Thank you so much to Deanna Buck- she definitely helped out some mutual customers. She very kindly helped make sure their information was up to date and in place. Always appreciated!"
We responded:
"Thank you, Hannah, for your kind words. I'm glad Deanna was able to assist our mutual customers and ensure their information was up to date. We appreciate your feedback and look forward to continuing to provide excellent service. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Brooke Morgan

Brooke Morgan

August 21, 2024

5  out of  5
rating by Brooke Morgan
"I have been with Doug Meier State Farm for many years. I am very pleased with my service and the personalized customer service that they provide me! Today Deanna went out of her way to follow up with me and update my home owners policy. We have had 2 accident claims over the years, they handled them very well and got us taken care of without issue. I appreciate all of the team and recommend them to all my friends and family!"
We responded:
"Brooke, thank you for your kind words and for being a loyal customer for many years. I'm glad to hear that Deanna provided excellent service by following up and updating your homeowners policy. It's great to know that our team has handled your accident claims efficiently. We appreciate your recommendations to friends and family. If you ever need further assistance, we're here to help. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Adam Leisure

Adam Leisure

August 21, 2024

5  out of  5
rating by Adam Leisure
"I really appreciated getting the reminder text from Deanna. Emma was very helpful with getting my retirement accounts condensed into one and helping me with get setup for the future. Highly recommend Emma!"
We responded:
"Adam, thank you for taking the time out of your day to leave us a review! We love hearing about how Emma provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Bruce Morrow

Bruce Morrow

August 21, 2024

5  out of  5
rating by Bruce Morrow
"Rebecca is my go to person at Doug’s office. She helped us with all our policies!!! Deanna a Wendi helped me with our claim when a tree fell from the woods and took our deck out! Doug even cut us a check right away! Love them like family! Sheryl Morrow"
We responded:
"Bruce, thank you for your wonderful review. I'm glad Rebecca, Deanna, and Wendi were able to assist you with your policies and claim. It's great to know our team could help when you needed it most. We appreciate your trust and look forward to being here for any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Trevor Forsberg

Trevor Forsberg

August 21, 2024

5  out of  5
rating by Trevor Forsberg
"Doug Meier and the staff were nothing but excellent! Emma helped me out and set up a new insurance plan for a good price. Couldn’t be happier, 10/10!"
We responded:
"Trevor, thank you for your positive feedback. I'm glad Emma could assist you in setting up a new insurance plan at a good price. Your satisfaction is important to us. If you have any further questions or need assistance, feel free to reach out. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Jeff Ballenger

Jeff Ballenger

August 20, 2024

5  out of  5
rating by Jeff Ballenger
"Rebecca is the person that I always go to and she can answer all my questions in a short time,,I might even say sometimes she may go over d board to find a answer, I'll give her 9.75"
We responded:
"Jeff, thank you for your review! I'm glad Rebecca has been able to assist you so effectively and go the extra mile to find answers. We appreciate your feedback and look forward to continuing to serve you. If you have any more questions, feel free to reach out anytime. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Mike Buck

Mike Buck

August 20, 2024

5  out of  5
rating by Mike Buck
"All the staff at Doug Meier State Farm are very pleasant and helpful! Especially Deanna! Rebecca, Emma, Sky and Wendi have all helped me with my home, auto and life insurance needs."
We responded:
"Thank you, Mike, for your positive review! I'm glad to know that Deanna, Rebecca, Emma, Sky, and Wendi have been helpful with your home, auto, and life insurance needs. We appreciate your feedback and look forward to assisting you with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Olivia Joven

Olivia Joven

August 20, 2024

5  out of  5
rating by Olivia Joven
"Doug always helps me get the best deals and is determined to help me set myself up for success in the future! Highly recommend getting in touch with his amazing team!"
We responded:
"Olivia, thank you for your kind words and recommendation! I'm glad to know that our efforts to help you find the best deals and plan for the future have been beneficial. Our team is always here to assist you with any needs or questions. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Eddie Hartsock

Eddie Hartsock

August 20, 2024

5  out of  5
rating by Eddie Hartsock
"Have had Doug an Rebecca answer all my questions an help solve all my insurance needs. Give them a call for great customer service."
We responded:
"Eddie, thank you for your kind words and the 5-star rating. I'm glad Rebecca and our office could answer all your questions and help with your insurance needs. We appreciate your recommendation and are always here to assist you. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Delora Hartsock

Delora Hartsock

August 20, 2024

5  out of  5
rating by Delora Hartsock
"Deanna always greets us with a smile and friendly welcome, Rebecca goes to great lengths to be sure we’re getting the best rates, and Doug is right there with any questions we might have. They have offered additional coverage but without any high-pressure tactics, regardless of our decision. I always recommend this agency because I’ve been impressed with the entire staff."
We responded:
"Delora, thank you so much for the review. We greatly appreciate it! I’m fortunate to have fantastic folks on our team... as well as great customers to serve, like you and Ed! Thank you!!!"
Profile photo of Logan Stults

Logan Stults

August 20, 2024

5  out of  5
rating by Logan Stults
"Deanna is the best employee! She does everything and always helps me with any questions or concerns I have. There’s nothing she can’t do! She is Superwoman!"
We responded:
"Logan, thank you for taking the time out of your day to leave us a review! We love hearing about how Ron provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Ron Stults

Ron Stults

August 20, 2024

5  out of  5
rating by Ron Stults
"I have been going here for a long time! The staff is always very friendly and Deanna makes me feel like I’m part of her family! I highly recommend!"
We responded:
"Ron, thank you for your long-term trust and for recommending our office. I'm glad to hear that Deanna and the rest of the team make you feel like family. We appreciate your kind words and look forward to continuing to serve you. If you ever need anything, we're here to help. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Sara Ray

Sara Ray

August 20, 2024

5  out of  5
rating by Sara Ray
"Wonderful group of people to work with! We especially love working with Emma. She has been so helpful in getting our insurance switched over. She is always willing to answer questions and go the extra mile to do what needs to be done."
We responded:
"Sara, thank you for your wonderful review. We're glad to hear that Emma has been so helpful in getting your insurance switched over and answering your questions. We appreciate your kind words and are always here to assist with any future needs. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Seth Ray

Seth Ray

August 20, 2024

5  out of  5
rating by Seth Ray
"We’ve used State Farm for some time now and have recently dealt with Emma. She has answered all our questions and was very thorough and detailed in her responses. She really makes you feel like everything is going to ok and she will be there to help along the way. We cannot recommend her enough!!"
We responded:
"Seth, thank you for your kind review. I'm glad to hear that Emma has been thorough and detailed in addressing your questions. It's wonderful to know she has provided you with the support you need. We appreciate your recommendation and look forward to continuing to assist you. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Karen Shields

Karen Shields

August 20, 2024

5  out of  5
rating by Karen Shields
"Doug and his team are very helpful and knowledgeable in all insurance matters. Always there to guide you in the right direction. You won’t be disappointed having them as your insurance team."
We responded:
"Karen, thank you for your wonderful review. I'm glad to know that you find our team helpful and knowledgeable. We always strive to guide our clients in the right direction. If you ever need further assistance, we're here for you. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
Profile photo of Dave Shelley

Dave Shelley

August 20, 2024

5  out of  5
rating by Dave Shelley
"Deanna is the best."
We responded:
"Thanks, Dave! We're glad to hear that Deanna has made such a positive impact. We appreciate your feedback and look forward to continuing to assist you. - Doug Meier - State Farm Insurance Agent, New Castle, IN"