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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Nevitt

June 27, 2025

5  out of  5
rating by Debbie Nevitt
"100% satisfied with this company! After 30+ years with my original State Farm agent, he retired and my policies were transferred to an agency in Fishers. Two years later, they were transferred to a different agency on the south side of Indy (neither of which are close to where I reside). This year, I decided to make a change and met with Doug. What a terrific guy! Knowledgeable, friendly and helpful. He guided me through making sure my coverage is up to date and suits my needs, told me about some coverages I didn't even know I had (!!!) and about a couple of technology devices that could give me automatic discounts! Previous to meeting Doug, I spoke on the phone to several of his staff members, all very helpful in getting me started with the change. This agency is the complete package❤ If you are looking for an excellent insurance agency, look no further. Give Doug's office a call!"
We responded:
"Thank you so much for your kind words and for sharing your experience with us! My team and I are thrilled to learn we were able to provide you with knowledgeable, friendly, and helpful service. It means a lot to us that you feel confident in your coverage and appreciate the technology discounts State Farm offers. We’re committed to making sure every client feels appreciated and well taken care of...which includes a heartfelt "Thank you for your business and choosing us!" Please don’t hesitate to reach out if you ever need anything—we’re always here to help!"
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Jay Lines

June 25, 2025

5  out of  5
rating by Jay Lines
"Traci, @ Doug Meier State Farm was very helpful getting my new building insured. This office has always been very helpful in all my insurance needs."
We responded:
"Thank you for your 5-star review and your kind words! We're thrilled to hear about your positive experience with Traci. She truly prides herself on providing great service and ensuring an easy experience for all our customers. If you need anything else in the future, don't hesitate to reach out. My State Farm team and I are happy to be your good neighbor!"
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Zach Henderson

June 24, 2025

5  out of  5
rating by Zach Henderson
"Very informative and respectful.of my desicions not trying to push coverage I dont want. So if your looking for insurance I suggest you go see Wendi at state farm in Newcastle been happy with their work for 10 plus years"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Steve Dicken

June 24, 2025

5  out of  5
rating by Steve Dicken
"Rachel invested the time needed to troubleshoot and find out why I was unable to continue to pay my bill online. In the process, she found I was still paying insurance on an auto that I no longer own! Rachel followed up my visit with a call and text to inform me that the problem was solved, and how she found the solution. Rachel is a valuable employee. I hope she continues working for Doug Meier State Farm and gives the great service I recently experienced. --Chris Dicken"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kyle Cole

June 24, 2025

5  out of  5
rating by Kyle Cole
"Rachel and Rebecca are always very helpful! They are all great!"
We responded:
"Kyle… Thank you! And thank you for choosing us to assist you and your growing family! "
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Louie Chaplin

June 20, 2025

5  out of  5
rating by Louie Chaplin
"Rebecca was amazing! I actually know about my insurance, and know it was done correctly. Thank you for your patience and for making sure everything was handled!"
We responded:
"Thank You, Louie!"
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Kevin Umbarger

June 16, 2025

5  out of  5
rating by Kevin Umbarger
"Have had several interactions of late with Rebecca. As always, she is timely, efficient, professional and pleasant. I heartily recommend the agency and Rebecca."
We responded:
"Kevin... thank you! I am fortunate to have a great team, and blessed to have Rebecca helping our fantastic customers, like you!"
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Billie Evans

June 15, 2025

5  out of  5
rating by Billie Evans
"I’m so thankful for all of Rebecca’s help. I walked in stressed out using 3 different companies paying a lot of money. With in 20 minutes Rebecca had my home, auto, and travel trailers bundled into one policy with more coverage for less money! Great prices and fast. Everybody was friendly and helpful."
We responded:
"Billie… thank you! Rebecca is pretty awesome! ;)! I’m pleased to hear you had an ‘easy’ experience with us and we were able to simplify your life, save you some hard earned money and better protection! We’re here to help you so please… don’t be a stranger! Thank you! "
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Wayne Harden

June 13, 2025

5  out of  5
rating by Wayne Harden
"Emma was extremely informative and prompt with communication. I was in a bit of a time crunch and after contacting numerous insurance companies Emma was the first person to get back with me. She answered any and all questions I had. She was always kind, courteous and nice! I feel like in any industry that's hard to find these days! I would recommend Emma to anyone looking for insurance."
We responded:
"Wayne… Thank you for taking your time to post this glowing review. Emma is a valuable part of our team and prides herself on providing professional advice and service. It sounds like she hit her mark in working with you! We look forward to serving you for many years to come… please reach out if and when you need us! "
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Dawn Michelle

June 12, 2025

5  out of  5
rating by Dawn Michelle
"Absolutely wonderful experiences with them so far. Rebecca has been so quick and kind with taking care of getting things ready for me to review and approve!!! I had an absolutely awful experience with Allstate, and these folks really helped save my day. Thank you for being such "good neighbors!!!""
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeff Ballenger

June 10, 2025

5  out of  5
rating by Jeff Ballenger
"Rebecca is the person that I always go to and she can answer all my questions in a short time,, I might even say sometimes she may go over board to find a answer, I'll give her 9.75"
We responded:
"Jeff, thank you for your review! I'm glad Rebecca has been able to assist you so effectively and go the extra mile to find answers. We appreciate your feedback and look forward to continuing to serve you. If you have any more questions, feel free to reach out anytime. - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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Raquel Hoelscher

June 5, 2025

5  out of  5
rating by Raquel Hoelscher
"Excellent customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andrew Nipp

May 29, 2025

5  out of  5
rating by Andrew Nipp
"Rebecca did a phenomenal job helping me with insurance for my motorcycle!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jenny Durbin

May 22, 2025

5  out of  5
rating by Jenny Durbin
"Rebecca was great! She was very helpful and answered my questions quickly!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kari Alcorn

May 22, 2025

5  out of  5
rating by Kari Alcorn
"Great customer service. Rebecca is awesome and easy to work with. Multiple communication methods which makes it easy for busy people!"
We responded:
"Thank you, Kari, for your 5-star review! I'm pleased to hear that Rebecca provided you with awesome customer service. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Doug Meier - State Farm Insurance Agent, New Castle, IN"
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tyler gibson

May 19, 2025

5  out of  5
rating by tyler gibson
"Doug's agency always go out of their way to be exceptional. They're all EXTREMELY professional, quick, and committed to excellence. I have absolutely zero negative things to say. They're personable and kind as well. Wendi specifically, you rock!"
We responded:
"Tyler…. Thank you for your feedback and kind words! I agree… Wendi is fantastic!! And I must add… we are appreciative of customers like you. Thanks for allowing us to serve you… Call us anytime!"
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Risa Jones

May 15, 2025

5  out of  5
rating by Risa Jones
"Stopped in Tuesday to ask about changing names on policies and payment change. Although I did not have time that day to stay, Deanna answered my questions and said she would have changes ready when l came in on Thurs.... which she did, everything was very easy and she could not have been more friendly and helpful....thank you Deanna.... l feel like you are a friend now."
We responded:
"Thank you Risa! Deanna is a superstar. She definitely lives by the Golden Rule… and I’m glad you had that experience with us. Thank you for being a customer and choosing us to serve your insurance and financial services needs! "
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Renae Gawith

May 13, 2025

5  out of  5
rating by Renae Gawith
"very nice people."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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joetta savas

May 5, 2025

5  out of  5
rating by joetta savas
"The staff was very friendly and helpful with me. They took care of my request very quickly and solved my problems. I am happy to have a good neighbor"
We responded:
"Thank you for the wonderful review and kind words recognizing Ian and his efforts to provide you with the customer care that you deserve, Joetta! It is our pleasure to be able to assist you with any of your insurance questions or needs. We are honored to have earned your business and look forward to helping protect you and bringing you peace of mind for many years to come!"
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Cody Earlywine

May 5, 2025

5  out of  5
rating by Cody Earlywine
"Deanna was extremely nice and exceptionally helpful in my matter and improved my out come for our service with you and your agency. She definitely made an impact for me and my family and I can’t think her enough. Thank you for the good service and I will keep recommending your office."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Deanna made such a positive impact on your experience. She is indeed an extremely valuable part of our team, and we’re lucky to have her! Your kind words mean a lot to us, and we appreciate your recommendations. If you ever need anything else, don’t hesitate to reach out. Thank you once again for choosing our agency!"
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Jeff Jaco

April 30, 2025

5  out of  5
rating by Jeff Jaco
"Traci is amazing. Great to do business with!"
We responded:
"Thank you for reviewing our State Farm office, and Traci! She truly is amazing and always goes above and beyond for our customers. We’re thrilled to know you had a positive experience as your satisfaction is our top priority! We look forward to continuing to support your insurance and financial services needs. Have a great evening!"
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Rachel Smith

April 21, 2025

5  out of  5
rating by Rachel Smith
"Great customer service !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Garrett Gonzalez

April 12, 2025

5  out of  5
rating by Garrett Gonzalez
"Easily one of the best insurance offices I’ve used! I needed to add a new car policy, home insurance, and personal article policy and Emma made it as easy as it could possibly be. I told her what I needed and she made it happen! Quick and detailed communication the whole time."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wesley Oakerson

April 9, 2025

5  out of  5
rating by Wesley Oakerson
"Thank you Rachel, I appreciate your help this morning in getting my added vehicle covered. I also really appreciate your taking the time to explain the options in coverage. It made it much easier for me to make a decision on the coverage I wanted. Thanks again! Brian"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Barb Hilderbrand

April 9, 2025

5  out of  5
rating by Barb Hilderbrand
"During our recent move, the Doug Meier State Farm office had been stellar in helping us get all our insurance policies transferred from state to state. When I’ve needed something, I get a response right away. Rebecca and Sky have been great!! I made the right choice when choosing to go with the Doug Meier State Farm office!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a stellar experience with our team during your move. Rebecca, Sky, and the rest of our office are dedicated to providing prompt and helpful service, and we're glad we could assist you in transferring your insurance policies seamlessly. We'll stay in touch over the coming months and years to be sure we're staying up-to-date with you and your needs, and continue to provide you the best value possible. We appreciate your trust in us!"